Additional Information

San Francisco County Child Abuse Report Line

1-800-856-5553

San Francisco County Elderly Abuse Report Line

1-800-814-0009

ACHC Toll-Free Number

1-855-937-2242

If You Are a Medicare Client, You May Also Contact the Medicare Line

1-800-MEDICARE

Voice Concerns Related to Care, Treatment or Services and Patient Safety Issues: Please Call Agency

1-415-215-4692

Federally Funded and State Funded Entities that Serve the Patient's Residing Area

Agency on Aging - Institute of Aging - 1-415-750-4111

Center for Independent Living San Francisco - 1-415-543-6222

Protection and Advocacy Agency Sacramento Legal Office - 1-800-776-5746

Aging and Disability Resource Center - 1-415-750-8720

Quality Improvement Organization - Livanta - 1-877-588-1123

Complaints May Also Be Directed to State Licensing Authority Without Fear Of Retaliation

California Department of Public Health - 916-558-1784

For Assistance in Containing the HHA OASIS System Manager, TTY For the Hearing and Speech Impaired

1-877-486-2048

Division of Emergency Communications

Address: 101 Turk Street, San Francisco, CA 94102

Phone Number: 415-558-3800

Fax: 415-558-3841

TTY: 415-558-3301

State Home Health Hotline: Please Be Advised You May Lodge Complaints With the CA 24 Hour Hotline

1-800-554-0353

ACHC Accredited Agency

1-855-937-2242

Advance Directive Requirement Implementation Complaints

1-800-554-0353

State of California Home Health Hotline

1-800-554-0353 (San Francisco County). The number is operated between 8 AM and 5 PM daily.

QIQ at Livanta

1-877-588-1123 (TTY: 1-855-887-6668) to appeal, or if you have questions.

Register Complaints in Writing to the San Francisco District Office

150 North Hill Drive, Suite 22, Brisbane, CA 94005

Phone Number: 415-330-6353

Toll Free 800-554-0353

Fax: 415-330-6350

Counties: San Francisco, San Mateo, Santa Clara (Parts of Cupertino, Los Altos, Mountain View, Palo Alto, Stanford, Santa Clara, Saratoga and Sunnyvale).